This page sets out the legal basis on which boji99 operates for you, including what we expect from your account use and what you can expect from us. Access to the platform and its services depends on your local law and the eligible regions we currently support.
Jurisdiction-dependent access
Account use conditions
bKash, Rocket, Bank Transfer policy context
User rights outlined
POLICY POSTURE
How Our Legal Framework Works
Our legal terms apply to every account opened on boji99, every transaction processed through supported payment routes — including bKash, Rocket and Bank Transfer — and every session you run on the platform, whether on mobile or desktop. These terms do not override your local law. Where a conflict exists between our terms and the law of your jurisdiction, local law takes precedence. We write these terms in plain language because we want you to understand your position clearly, not to obscure it. If any section is unclear to you, reach out through the support routes listed on this page before proceeding. We do not accept accounts from regions where accessing the platform falls outside what local law permits. It is your responsibility to confirm that your use of boji99 is lawful in your location before you open or continue to use an account. We may update these terms from time to time; the version published here on this page is the one currently in effect.
bKash transactions covered
Rocket payments in scope
Bank Transfer rules apply
Mobile and desktop sessions
Local law takes precedence
POLICY SCOPE DEFINED
What This Policy Covers and What It Does Not
Our policy applies to the areas listed here. Where something falls outside this scope, we say so plainly. Third-party services linked from this platform operate under their own separate terms and we do not carry responsibility for those.
Account Access
Rules around opening, holding and closing your boji99 account fall inside this policy. Eligibility depends on your age, location and whether your jurisdiction permits access. We do not verify eligibility on your behalf — that responsibility rests with you.
Transactions
Deposits and withdrawals processed through bKash, Rocket and Bank Transfer are subject to the conditions set out in our payment terms. Transaction limits, verification steps and processing paths are shown in the account wallet section when you are signed in.
Site Content
The games, tables and categories available on the platform — including slots, live casino and sports markets — are governed by the content terms of this policy. RTP figures are displayed only where the relevant studio or game provider makes them available.
Third-Party Services
External payment processors, game studios and any linked services operate under their own agreements. Our policy does not extend to those services. Where a dispute arises with a third-party provider, we will direct you to the appropriate contact for that provider.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You hold specific rights in relation to the information we hold on your account and the way we apply our terms to your use of the platform. These are not abstract — each one corresponds to a step you can take from within your signed-in account or by contacting us directly. You can review the transaction history linked to your bKash, Rocket or Bank Transfer deposits from the account wallet section at any time. If a detail on your account — such as your registered contact information — is incorrect, you can request a correction through the support route listed on this page. If you believe a policy decision applied to your account was made in error, you can raise a formal question and we will respond through the same channel you used to contact us.
Review Your Records
Your full transaction history — across bKash, Rocket and Bank Transfer — is visible in the wallet section of your signed-in account. No separate request is needed to access this record.
Correct Account Details
If your registered name, contact number or other account details are wrong, contact us using the support route below. We will confirm what verification we need before making any change.
Raise a Policy Question
If a term in this policy is unclear or you believe it was applied incorrectly to your account, send your question to us in writing. We keep a record of every formal query and its resolution.
Request Account Support
For account closures, access disputes or questions about how your data is held, contact our support team directly. We do not process these requests through chat alone — a written record is maintained.
CONTACT POLICY ROUTES
How to Reach Us About This Policy
We publish the contact routes below for policy and account questions. Do not use these channels for general gameplay queries — those go through the main support route on the contact page. For legal and policy matters, written contact gives you a record of the exchange.
Email Support
Send your policy question or account request to the support email address listed in the account help section. Written email creates a record you can refer back to if the matter needs follow-up.
Live Chat
Live chat is available through the signed-in account area. Use it to confirm receipt of a written request or to ask where your query has been directed. It is not the primary channel for formal policy disputes.
Account Help Section
The account help section within your signed-in account contains published routes for common policy questions including transaction disputes, account corrections and access reviews. Check there first before submitting a new request.
HOW WE HANDLE THIS
Data Handling and Account Security at boji99
We apply a consistent set of practices to how we hold your account data, handle cookies on the site, and manage account security across mobile and desktop sessions. These practices are described here so you can make an informed choice before or after opening an account.
Data We Hold
We hold the information you provide at registration and the transaction records linked to your payment methods — bKash, Rocket or Bank Transfer. We do not sell or share this data with parties outside those needed to process your account and transactions.
Cookies
This site uses cookies to keep your session active and to remember your account preferences across devices. You can manage cookie settings through your browser. Disabling certain cookies may affect how the platform functions during your session.
Account Security
Your account is protected by the login credentials you set at registration. We do not store payment PINs. If you suspect unauthorised access to your account, contact us immediately using the support route above and we will guide you through the steps shown in the account security section.
Retention and Requests
We retain account and transaction records for as long as required under the terms that apply to our operations. If you want to know what we hold or request a change, send a written request to the support email and we will respond with the relevant details.
LEGAL QUESTIONS ANSWERED
Frequently Asked Questions About Our Policy
These questions come from real account holders asking about their rights, data and how our policy applies to their use of the platform. If your question is not here, contact us through the support route listed above.
Does boji99 operate legally in Bangladesh?
Access to boji99 depends on your local law and the eligible regions we support. We do not make legal determinations on your behalf. It is your responsibility to confirm whether accessing the platform is permitted under the laws of your jurisdiction before opening or continuing to use an account.
What information does boji99 hold about my account?
We hold your registration details and the transaction history linked to your payment methods — bKash, Rocket or Bank Transfer. You can review your transaction records at any time from the wallet section of your signed-in account without needing to submit a separate request.
Can I request a correction to my account details?
Yes. If your registered contact number, name or other information is incorrect, contact us through the support email listed in the account help section. We will confirm what verification is required before making any change to your account record.
How do I raise a formal question about a policy decision on my account?
Send your question in writing to our support email. State your account details and describe the decision you are questioning. We keep a written record of every formal query and its outcome, so you will have a reference for any follow-up steps.
Does boji99's policy cover my bKash and Rocket transactions?
Yes. All deposits and withdrawals processed through bKash, Rocket and Bank Transfer are subject to the payment conditions in our terms. The specific limits and verification steps for each route are shown in the account wallet section when you are signed in.
How long does boji99 keep my account and transaction data?
We retain account and transaction records for as long as our operational terms require. If you want to know exactly what data we hold or wish to request a change, send a written request to the support email address in the account help section and we will respond with the details.