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These terms set out the rules that apply when you open and use a boji99 account — covering how your account works, how transactions are handled through bKash, Rocket, and Bank Transfer, and what we each agree to. Access and eligibility depend on your local law and the eligible regions we serve.
By creating an account on boji99, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — logging in, making a deposit via bKash or Rocket, requesting a Bank Transfer withdrawal, browsing game categories, or contacting support. We may update these terms when our services change or when applicable rules in your region require it. When we do, we will notify you through your registered account. Continued use of your account after a notified update means you accept the revised terms. If you do not agree, you should stop using the account and contact us to close it. These terms do not override any law that applies in your jurisdiction. Where local law in Bangladesh or another eligible region sets a different standard, that standard applies. We do not make any claim about the legal status of online gaming in any specific location — it is your responsibility to check whether access is permitted where you are. Nothing in these terms limits your statutory rights as a consumer under applicable law. If any clause is found unenforceable, the remaining terms continue in full effect.
Deposits and withdrawals via bKash are subject to the transaction limits and verification steps shown in your account wallet section.
Rocket transfers follow the same account verification path. Limits and processing steps are displayed at the point of transaction.
Bank Transfer requests require the account details you registered. Processing steps and any applicable conditions are shown in your account.
These terms cover specific areas of your boji99 account relationship. Understanding what falls inside and outside their scope helps you know where to look when a question comes up — whether it is about your account access, a payment, the content you see on site, or a service provided by a third party.
Your login credentials, account registration, identity verification, and session activity on boji99 are fully within scope. You are responsible for keeping your account details secure and for all activity that takes place under your login.
All deposits and withdrawals processed through bKash, Rocket, and Bank Transfer fall under these terms. The limits, verification requirements, and steps for each route are shown inside your account at the time of the transaction.
Game content, promotional notices, and account communications published on boji99 are covered by these terms. We aim to keep this content accurate, but availability of specific games or features may change without prior notice.
Payment processors, game studios, and any external service linked from boji99 operate under their own terms. We are not responsible for the policies or conduct of third-party providers, and these terms do not extend to them.
You have clear, practical options when it comes to your account and the data we hold. Reviewing your transaction history is straightforward — open the account section and navigate to your transaction records, where deposits, withdrawals, and account activity are listed in full. If any detail on your account is incorrect, such as a registered name, contact number, or payment method, you can raise a correction request directly through the support channel. We will verify the request against your registered identity and update the record accordingly. For any question about how these terms apply to your specific situation — including eligibility, account status, or a transaction dispute — our support team is the right first contact. You do not need to go through a third party to raise a concern with us. If you want to close your account, that request can also be made through support. We will confirm the closure and the status of any pending transactions before finalising it.
Your full transaction history is available inside your account. Check deposits, withdrawals, and account events at any time without contacting support.
If your registered information needs updating, submit a correction request through support. We verify against your account identity before making any change.
Any question about these terms, your account status, or a specific transaction can be directed to our support team. We handle account queries directly — no intermediary needed.
You can ask us to close your account at any time. We confirm the closure and the outcome of any pending transactions before the account is deactivated.
If you have a question about these terms or need to act on a right described above, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for account questions you need answered quickly, email for formal requests or documentation, and the on-site help section for self-service account steps.
Open the chat widget from any page on boji99 to reach the support team directly. Use this for account access questions, transaction queries, or anything in these terms you need clarified.
Send a written request to our support address listed in the contact section of your account. Email is the right route for formal correction requests, account closure, or a documented dispute.
The on-site help section covers common account steps, payment routes, and terms questions. Check there first — many answers are available without waiting for a reply.
We take the handling of your information seriously. Here is how we approach the key areas that affect your account under these terms.
Your account is protected by the login credentials you set at registration. We do not ask for your password through chat or email. If you suspect unauthorised access, contact support immediately to secure the account.
We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of the data we hold by contacting support.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how your account functions.
When these terms are updated, we notify you through your registered account before the change takes effect. The current version is always available on this page. Requests to clarify a change can be sent to support.
These are the questions we hear most often about how these terms work in practice.
Yes. These terms cover all transactions on your account, including deposits and withdrawals made through bKash, Rocket, and Bank Transfer. The specific limits and steps for each route are shown inside your account at the point of transaction.
We notify you before any update takes effect. If you do not agree with the revised terms, you should stop using your account and contact support to request closure. Continued use after the notified date means you have accepted the updated version.
Contact our support team with a written request — email is the recommended route for this. We will confirm what account and transaction data we hold and provide a summary. Retention periods depend on account status and applicable rules in your region.
Access depends on your local law and whether your location falls within our eligible regions. It is your responsibility to check whether access is permitted where you are. We do not make claims about the legal status of online gaming in any specific location.
Submit a correction request through the support team — live chat or email both work. We verify the request against your registered identity before updating any detail. Do not share sensitive information through unverified channels.
Contact support immediately through live chat or email. We can help you secure the account, review recent activity, and take the appropriate steps. Do not wait — report suspected unauthorised access as soon as you notice it.